If you need help with RALLY, contact us at support@rallyaus.com.
What We Can Help With
- Account access, sign-in, email verification, and password resets
- App issues, errors, venue lookup problems, or check-in problems
- Reports about users, content, check-ins, or safety concerns
- Privacy questions, account deletion, or data requests
- General feedback about the RALLY app
What To Include
To help us respond, include the email address on your RALLY account, what you were trying to do, what went wrong, and your device or browser. Screenshots are helpful if they show the issue clearly.
Response Time
We aim to review support messages as soon as practical. Some account, safety, privacy, or moderation requests may take longer if we need to verify details or investigate activity.
Safety
RALLY support is not an emergency service. If someone is in immediate danger or needs urgent medical, safety, or police assistance, contact emergency services in your area.
Legal and Privacy
You can also review our Privacy Policy and Terms of Use.